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show all 123
Big Book of Humorous Training Games
The Big Book of Humorous Training Games uses witty, engaging games to create memorable lessons in numerous basic training topics, including customer service, teambuilding, creative problem solving, time management, and more.
Big Book of Leadership Games
This book offers managers 50 fun, illuminating experiential activities for building a positive, open, and productive relationship with the people they manage. Unlike ropes courses and other off-site management activities.
Big Book of Motivation Games
This addition to the best-selling Big Book of Business Games Series is packed with over 40 original games and exercises managers can use to motivate their teams-and themselves.
Big Book of Stress Relief Games
These quick games, exercises, and activities are designed to reduce stress wherever and whenever it strikes, in meetings, in front of the computer, or when dealing with difficult people. Psychology Today Editor-In-Chief Robert Epstein has created games.
Big Book of Team Building Games
Did you know that games can be a terrifically effective way to build team spirit, communication, and trust among people who work together day in and day out? Now you can spark morale in any work group by choosing from 70 stimulating games.
Corporate Event Project Management
Corporate Event Project Management merges event and project management to create a new system of tools and techniques that enables corporate event managers to research, design, plan, coordinate, and evaluate any corporate event.
Crisis Management in the Tourism Industry
Crisis Management in the Tourism Industry aims to illustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction, in order for the businesses involved to be more prepared for such events.
Destination Branding : Creating the Unique Destination
In today's highly competitive market, many destinations - from individual resorts to countries - are adopting branding techniques similar to those used by 'Coca Cola', 'Nike' and 'Sony' in an effort to differentiate their identities.
Eat That Frog! : 21 Ways to Stop Procrastinating
Successful people know that they can't do everything. But more importantly, they know how to prioritize their tasks so that they get more of the important things done every day.
Event Entertainment and Production
The complete guide to producing entertainment for every event. Helpful strategies and tools for giving the client top-shelf thrills! From assessing the client's need for entertainment at an event to hiring the talent and coordinating production details.
Event Marketing : How to Successfully Promote Events
The first complete guide to launching a highly visible event marketing campaign Practical strategies and resources for achieving greater results! Event Marketing provides the most effective tools for carrying out every phase of a integrated marketing.
Event Risk Management and Safety
The complete guide to event risk management, safety, and security. Practical strategies and resources for any size event! With any event comes risk-from rowdy guests at a festival or convention to a life-threatening riot at a sports event.
First Steps in Guest Relations
First Steps in Guest Relations introduces your employees to the concept of guest services. The DVD outlines six steps to hospitality and illustrates how to practice each step. This is a great tool in classroom training or in 1-on-1training situations
First Steps in Ride Operations
First Steps in Ride Operations outlines the key steps in any ride operator's job. The DVD takes you through all the steps from pre-opening check lists to closing the ride at the end of the day. This is a great tool for classroom or 1 on 1 training.
First Steps in Safety
First Steps in Safety outlines five different areas of safety including guest safety, personal safety, equipment safety, first aid and general safety procedures and it illustrates how to practice good safety habits.
First Steps in Supervision
First Steps in Supervision is aimed at the newly promoted supervisor. The DVD aims to set the new supervisor at ease by illustrating the various roles that a supervisor must play. This is a great tool either in classroom training or in 1-on-1 situations.
First Steps Welcome to the Amusement Industry
Use this tool to introduce your employees to the world of amusement parks and attractions. The DVD looks at 4 key areas that every amusement facility employee deals with: Safety, Cleanliness, Guest Care and Teamwork as well as potential careers options
First Steps: Complete Series
Get the new training series from IAAPA! First Steps covers all the basics in guest care, safety, teamwork and cleanliness. It is a great training tool in the class room or in one on one situations. Purchase all 6 DVD's for the price of 5.
Fun Factor : Activities That Make Work Fun and Get Results
Let consultant Carolyn Greenwich show you how to achieve dramatic improvements in productivity--by making work fun for your employees! This book presents easy-to-follow instructions for 155 games, contests, and team-building.
Good to Great : Why Some Companies Make the Leap… And Others
Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the very beginning.
Guide to Successful Destination Management
How to evaluate and select the best destination management company. The most comprehensive guide to destination management.
Serving Guests with Disabilities in the Attractions Industry
This interactive CD helps you train your employees on how to deal with guests with disabilities. It includes many examples of how to handle guests with disabilities in a variety of situations. CD contains both English and Spanish language.
Supervising for Success : A Guide for Supervisors
Managers and supervisors who want to enhance their professional skills will find a valuable resource in this new guide. Learn what it means to be a great supervisor to your subordinates-and how that will enhance your career.
Understanding Sexual Harassment in the Attractions Industry
This interactive CD is the perfect tool to helps you train employees on the sensitive issue of sexual harassment, especially, how to avoid it and how to deal with it if it happens. CD contains both English and Spanish language
Welcome to Food Service CD-Rom (Englsih)
Using the content from the Welcome to Food Service Video (see page 10), this CD-Rom will allow you to customize your food service training program in a seamless and professional way.
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