Bookstore

Featured Products

t
Operational Best Practices Handbook
Order Now
The Profitable Birthday Party Manual
Order Now
FUNWORLD Magazine Subscription
Order Now
IAAPA Global Theme and Amusement Park Outlook: 2017-2021
Order Now

All Available Products

Data pager
Data pager
 Item 1 to 20 of 79
of 4 
Show all 79
t
Data pager
Data pager
 Item 1 to 20 of 79
of 4 
Show all 79

301 More Ways to Have Fun at Work

People who have fun at work are more productive, more creative, and report higher levels of job satisfaction, according to recent research. And they tend to stick around longer too-a key competitive advantage in today's tight job market....

Members: 15.25
Non-Members: 18.65

Learn More

301 Ways to Have Fun at Work

301 Ways to Have Fun at Work is a definitive book on how to have fun in the work environment. The authors present over 300 real-life examples of what individuals and companies are doing to create an atmosphere of fun in the workplace....

Members: 16.15
Non-Members: 19.75

Learn More

All Clear: A Practical Guide for First Time Leaders

There are a lot of twists-and-turns and ups-and-downs associated with taking on your first leadership role. ALL CLEAR gives both new supervisors and their management teams the tools, information and resources needed to successfully navigate this process. For new supervisors, ALL CLEAR outlines the many pitfalls that are encountered when someone is ill-prepared to move up the ladder. Topics like co...

Members: 16.25
Non-Members: 19.75

Learn More

Amusement Parks of Pennsylvania

Pennsylvania is home to many classic amusement parks, several of which began operating as early as the late nineteenth century. Some of these parks maintain rides and amusements from their early years, preserving an atmosphere of nostalgia....

Members: 19.95
Non-Members: 21.95

Learn More

Attracting Attention: Promotion and Marketing for Tourism

From theme parks and museums to zoos and aquariums, attractions draw millions of visitors each year. Regardless of type, they all share one common denominator - they are intended to provide visitors with memorable experiences. This book offers information about how to promote and market tourism attractions for maximum results. It looks at different approaches, strategies, tools, and techniques mar...

Members: 40.50
Non-Members: 49.50

Learn More

Be Our Guest: Perfecting the Art of Customer Service

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original publication, Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service....

Members: 22.50
Non-Members: 27.50

Learn More

Big Book of Creativity Games

In the modern economy, where most workers are knowledge workers, creativity and innovation are the most easily sustainable competitive advantages....

Members: 22.50
Non-Members: 27.50

Learn More

Big Book of Customer Service Training Games

Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm....

Members: 22.50
Non-Members: 27.50

Learn More

Big Book of Humorous Training Games

The Big Book of Humorous Training Games uses witty, engaging games to create memorable lessons in numerous basic training topics, including customer service, teambuilding, creative problem solving, time management, and more....

Members: 23.50
Non-Members: 28.50

Learn More

Big Book of Leadership Games

This book offers managers 50 fun, illuminating experiential activities for building a positive, open, and productive relationship with the people they manage. Unlike ropes courses and other off-site management activities....

Members: 23.50
Non-Members: 28.50

Learn More

Big Book of Motivation Games

This addition to the best-selling Big Book of Business Games Series is packed with over 40 original games and exercises managers can use to motivate their teams-and themselves....

Members: 23.50
Non-Members: 28.50

Learn More

Big Book of Stress Relief Games

These quick games, exercises, and activities are designed to reduce stress wherever and whenever it strikes, in meetings, in front of the computer, or when dealing with difficult people. Psychology Today Editor-In-Chief Robert Epstein has created games....

Members: 23.50
Non-Members: 28.50

Learn More

Big Book of Team Building Games

Did you know that games can be a terrifically effective way to build team spirit, communication, and trust among people who work together day in and day out? Now you can spark morale in any work group by choosing from 70 stimulating games....

Members: 23.50
Non-Members: 28.50

Learn More

Care Like a Mouse: The Key to Delivering Disney Quality

Don't let them fool you. The magic of Disney is really method. Walt Disney developed sophisticated yet common-sense methods for everything he did, from films to theme parks. Once you know those methods, you can create some magic, too.

Lenn Millbower, the Mouse Man, learned up close how Disney turned method into magic. He spent 25 years at Walt Disney World, starting in Epcot Operatio...

Members: 17.95
Non-Members: 21.95

Learn More

Corporate Event Project Management

Corporate Event Project Management merges event and project management to create a new system of tools and techniques that enables corporate event managers to research, design, plan, coordinate, and evaluate any corporate event....

Members: 97.00
Non-Members: 106.70

Learn More

Creating Magic: 10 Common Sense Leadership Strategies

The secret for creating "magic" in our careers, our organizations, and out lives is simple: outstanding leadership - the kind that inspires employees, delights customers, and achieves extraordinary business results.

No one know more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World Resort Operations for over a decade. And in Creating Magic, he shares ...

Members: 24.50
Non-Members: 29.75

Learn More

Crisis Management in the Tourism Industry

Crisis Management in the Tourism Industry aims to illustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction, in order for the businesses involved to be more prepared for such events....

Members: 63.00
Non-Members: 77.00

Learn More

Dick Kinzel: Roller Coaster King of Cedar Point

Roller coasters took Dick Kinzel slowly to the top and a $1.24 billion acquisition ultimatley lead to his direst years. During his 39-year career (25 as president and CEO) with Cedar Point and Cedar Fair parks, he built the world's first 200, 300, and 400-foot tall roller coasters. He is responsible for adding more than 35 multi-million dollar scream machines to the company's 11 amusement parks. I...

Members: 17.25
Non-Members: 20.75

Learn More

Disney U: How Disney University Develops

When it comes to world-class employees, few organizations rival Disney. Famous for their friendliness, knowledge, passion, and superior customer service, Disney's employees have been fueling the iconic brand's wild success for more than 50 years. How has Disney succeeded in maintaining such a powerful workforce fro so many years? Why are so many corporations and executives drawn to study how Disne...

Members: 26.25
Non-Members: 32.00

Learn More

Disney Way: Harnessing the Management Secrets of Disney

"Dream, Believe, Dare, Do..."

Though four simple words, this carefully crafted credo lies at the heart of Walt Disney's enviable empire and has let the Walt Disney Company to prosperity for decades.

As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorp...

Members: 27.00
Non-Members: 33.00

Learn More