301 More Ways to Have Fun at WorkPeople who have fun at work are more productive, more creative, and report higher levels of job satisfaction, according to recent research. And they tend to stick around longer too-a key competitive advantage in today's tight job market.... Members: 15.25Non-Members: 18.65Learn More
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301 Ways to Have Fun at Work301 Ways to Have Fun at Work is a definitive book on how to have fun in the work environment. The authors present over 300 real-life examples of what individuals and companies are doing to create an atmosphere of fun in the workplace.... Members: 16.15Non-Members: 19.75Learn More
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All Clear: A Practical Guide for First Time LeadersThere are a lot of twists-and-turns and ups-and-downs associated with taking on your first leadership role. ALL CLEAR gives both new supervisors and their management teams the tools, information and resources needed to successfully navigate this process. For new supervisors, ALL CLEAR outlines the many pitfalls that are encountered when someone is ill-prepared to move up the ladder. Topics like co... Members: 16.25Non-Members: 19.75Learn More
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Amusement Parks of PennsylvaniaPennsylvania is home to many classic amusement parks, several of which began operating as early as the late nineteenth century. Some of these parks maintain rides and amusements from their early years, preserving an atmosphere of nostalgia.... Members: 19.95Non-Members: 21.95Learn More
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Attracting Attention: Promotion and Marketing for TourismFrom theme parks and museums to zoos and aquariums, attractions draw millions of visitors each year. Regardless of type, they all share one common denominator - they are intended to provide visitors with memorable experiences. This book offers information about how to promote and market tourism attractions for maximum results. It looks at different approaches, strategies, tools, and techniques mar... Members: 40.50Non-Members: 49.50Learn More
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Be Our Guest: Perfecting the Art of Customer ServiceExceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original publication, Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.... Members: 22.50Non-Members: 27.50Learn More
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Big Book of Creativity GamesIn the modern economy, where most workers are knowledge workers, creativity and innovation are the most easily sustainable competitive advantages.... Members: 22.50Non-Members: 27.50Learn More
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Big Book of Customer Service Training GamesHelp your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm.... Members: 22.50Non-Members: 27.50Learn More
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Big Book of Humorous Training GamesThe Big Book of Humorous Training Games uses witty, engaging games to create memorable lessons in numerous basic training topics, including customer service, teambuilding, creative problem solving, time management, and more.... Members: 23.50Non-Members: 28.50Learn More
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Big Book of Leadership GamesThis book offers managers 50 fun, illuminating experiential activities for building a positive, open, and productive relationship with the people they manage. Unlike ropes courses and other off-site management activities.... Members: 23.50Non-Members: 28.50Learn More
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Big Book of Motivation GamesThis addition to the best-selling Big Book of Business Games Series is packed with over 40 original games and exercises managers can use to motivate their teams-and themselves.... Members: 23.50Non-Members: 28.50Learn More
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Big Book of Stress Relief GamesThese quick games, exercises, and activities are designed to reduce stress wherever and whenever it strikes, in meetings, in front of the computer, or when dealing with difficult people. Psychology Today Editor-In-Chief Robert Epstein has created games.... Members: 23.50Non-Members: 28.50Learn More
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Big Book of Team Building GamesDid you know that games can be a terrifically effective way to build team spirit, communication, and trust among people who work together day in and day out? Now you can spark morale in any work group by choosing from 70 stimulating games.... Members: 23.50Non-Members: 28.50Learn More
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Care Like a Mouse: The Key to Delivering Disney QualityDon't let them fool you. The magic of Disney is really method. Walt Disney developed sophisticated yet common-sense methods for everything he did, from films to theme parks. Once you know those methods, you can create some magic, too.
Lenn Millbower, the Mouse Man, learned up close how Disney turned method into magic. He spent 25 years at Walt Disney World, starting in Epcot Operatio... Members: 17.95Non-Members: 21.95Learn More
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Corporate Event Project ManagementCorporate Event Project Management merges event and project management to create a new system of tools and techniques that enables corporate event managers to research, design, plan, coordinate, and evaluate any corporate event.... Members: 97.00Non-Members: 106.70Learn More
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Creating Magic: 10 Common Sense Leadership StrategiesThe secret for creating "magic" in our careers, our organizations, and out lives is simple: outstanding leadership - the kind that inspires employees, delights customers, and achieves extraordinary business results.
No one know more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World Resort Operations for over a decade. And in Creating Magic, he shares ... Members: 24.50Non-Members: 29.75Learn More
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Crisis Management in the Tourism IndustryCrisis Management in the Tourism Industry aims to illustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction, in order for the businesses involved to be more prepared for such events.... Members: 63.00Non-Members: 77.00Learn More
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Dick Kinzel: Roller Coaster King of Cedar PointRoller coasters took Dick Kinzel slowly to the top and a $1.24 billion acquisition ultimatley lead to his direst years. During his 39-year career (25 as president and CEO) with Cedar Point and Cedar Fair parks, he built the world's first 200, 300, and 400-foot tall roller coasters. He is responsible for adding more than 35 multi-million dollar scream machines to the company's 11 amusement parks. I... Members: 17.25Non-Members: 20.75Learn More
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Disney U: How Disney University DevelopsWhen it comes to world-class employees, few organizations rival Disney. Famous for their friendliness, knowledge, passion, and superior customer service, Disney's employees have been fueling the iconic brand's wild success for more than 50 years. How has Disney succeeded in maintaining such a powerful workforce fro so many years? Why are so many corporations and executives drawn to study how Disne... Members: 26.25Non-Members: 32.00Learn More
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Disney Way: Harnessing the Management Secrets of Disney"Dream, Believe, Dare, Do..."
Though four simple words, this carefully crafted credo lies at the heart of Walt Disney's enviable empire and has let the Walt Disney Company to prosperity for decades.
As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorp... Members: 27.00Non-Members: 33.00Learn More
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